Terms of Service
These Terms of Use ("Terms") were last updated on March 15, 2023.
AUMHUM’s mission is to improve lives through meditative practices and to help users explore wellness tools including guided meditations, relaxing music, stories and guided journals.. We enable anyone anywhere to access meditative content (instructions) and use these self-care tools on a free and subscription basis.. These Terms apply to all your activities on the Aumhum website, the Aumhum mobile applications and other related services including without limitation to live sessions, pre-recorded audio and video streaming and files, use of self-practice timers, submission of your feedback on meditation practice data with the teachers/instructors for feedback, , make bookings for in-person sessions, etc(“Services”).
If you publish a course on the AUMHUM platform (through its website), you must also agree to the Instructor Agreement. We also provide details regarding our processing of personal data of our users and instructors in our Privacy Policy.
1. Accounts
You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activities associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team at namaste@aumhum.com. You must have reached the age of consent for online services in your country to use Aumhum.
You need an account for most activities on our platform, including to view an audio/video content,, to submit a course for publication (through the web platform if you're selected as an expert to do so), including pre-recorded audio files, to use the self-practice timer, submit your meditation practice data with the teachers/instructors for feedback, to record HRM, make bookings for in-person sessions, etc. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed.
If you share your account login credentials with someone else, you are responsible for what happens with your account and Aumhum will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
Students and instructors must be at least 18 years of age to create an account on Aumhum and use the Services. If you are younger than the required age, you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enroll in courses that are appropriate for you. If we discover that you have created an account and you are younger than the required age for consent to use online services (for example, 13 in the US), we will terminate your account. Under our Instructor Agreement, you may be requested to verify your identity before you are authorized to submit a course for publication on Aumhum.
You can terminate your account at any time by following the steps here. Check our Privacy Policy to see what happens when you terminate your account.
2. App Content Access & Limited Period Access
When you view an audio/video content, you get a limited, non-exclusive, non-transferable license from us to view and learn from the meditative and relaxation content, made available via the Services and no other use. You are not allowed or authorized to transfer or resell Aumhum content in any way. The access will be granted to you for a limited period (of 30 days, 180 day, 360 days or other such duration) except when we must disable the content because of legal or policy reasons.
Under our Instructor Agreement, when instructors publish a course on AUMHUM, they grant AUMHUM a license to sub-license to the course to students. As a student, when you enroll in a course, whether it’s a free or a paid course, you are getting from Aumhum a license to view the course via the Aumhum platform and Services, and Aumhum is the licensor of record. Courses are licensed, and not sold, to you. This license does not give you any right to resell or reproduce the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on torrent sites).
In legal, more complete terms, Aumhum grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non- commercial, learning/informational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular course or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by an Aumhum authorized representative. This also applies to content you can access via any of our APIs.
We generally give a limited access license to our students when they enroll in a course. However, we reserve the right to revoke any license to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint, or if we determine its content violates our Trust & Safety Guidelines. The access same as for the concerned course may not be applicable to add-on features and services associated with a course, for example, translation captions of courses may be disabled by instructors at any time, and an instructor may decide at any time to no longer provide teaching assistance or Q&A services in association with a course. To be clear, the access provided is to the course content but may not be to the instructor.
Instructors may not grant licenses to their courses to the student directly and any such direct license shall be null and void and a violation of these Terms.
3. Pricing Payment & Credits
When you make a payment, you agree to use a valid payment method.
3.1 Pricing
The audio/video course content is offered both free and on a subscription basis. Some content at times may be made available for individual license purchase. The prices of courses on Aumhum are determined based on the terms of the Instructor Agreement and our Pricing and Promotions Policy. In some instances, the price of a course offered on the Aumhum website may not be exactly the same as the price offered on our mobile, due to mobile platform providers’ pricing systems and their policies around implementing sales and promotions.
We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in because some of our promotions are available to new users only.
If you are logged into your account, the listed currency you see is based on your location when you created your account. If you are not logged into your account, the price currency is based on the country where you are located. We do not enable users to see pricing in other currencies.
If you are a student located in a country where use and sales tax, goods and services tax, or value-added tax is applicable to consumer sales, we may be responsible for collecting and remitting that tax to the proper tax authorities. In certain countries, the price you see may include such taxes.
3.2 Payments
You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as Paypal, Payoneer, Stripe, direct debit, or mobile wallet) for those fees. Aumhum works with third-party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Check out our Privacy Policy for more details.
When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments.
3.3 Credits
In some cases, we may, at our sole discretion, issue credits to your account. Credits may expire if not used within the specified period and have no cash value.
4. Content & Behavior Rules
You can only use AUMHUM for lawful purposes. You’re responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses and other content you upload in line with our Trust & Safety Guidelines and the law, and respect the intellectual property rights of others. We can ban your account for repeated or major violations. If you think someone is infringing your copyright on our platform, let us know.
You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you. You may not access our Services if you are from a territory where Indian businesses are prohibited from engaging in business or if you are from a territory that restricts availing services or engaging in any kind of business or transactions with businesses/entities in said countries. By enrolling in a course with AUMHUM/registering yourself for any Services, you represent and warrant that the aforesaid restrictions do not apply to you and you shall be solely responsible to be in compliance with said terms.
If you are a user, the Services enable you to ask questions to the instructors of courses you are enrolled in and to post reviews of courses. For certain courses, the instructor invites you to submit content as “homework” or tests. Don’t post or submit anything that is not yours.
If you are an instructor, you can submit courses for publication on the platform and you can also communicate with the students who have enrolled in your courses. In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review or other content that violates applicable local or national laws or regulations of your country. You are solely responsible for any courses, content, and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions set forth in the Instructor Agreement before you submit any course for publication on Aumhum.
If we are put on notice that your course or content violates the law or the rights of others (for example, if it is established that it violates the intellectual property or image rights of others, or is about an illegal activity), if we discover that your content or behavior violates our Trust & Safety Guidelines, or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. Aumhum complies with copyright laws. Check out our Intellectual Property Policy for more details.
Aumhum has discretion in enforcing these Terms and our Trust & Safety Guidelines. We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any violation of these Terms or if you fail to pay any fees when due or upon the request of law enforcement or government agencies or for extended periods of inactivity or for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities. Upon any such termination, we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.
If one of our instructors has published a course that infringes your copyright or trademark rights, please let us know. Under our Instructor Agreement, we require our instructors to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy, or request one by contacting us at namaste@aumhum.com
4.1: SUBMISSIONS: USER CONDUCT and User Generated Content (UGC) Terms
You are required to adhere to community guidelines when posting a user generated content. User generated content on AUMHUM includes comments that you post, replies that you make, and any chat that you initiate or reply to., images uploaded by, and your name, approximate location, points earned and other similar items.. Thank you for considering allowing us to publish your content. We’ve developed these User-Generated Content Terms and Conditions (“UGC Terms”) to ensure that you know exactly how we intend to use your content.
4.1..1 FOR INDIVIDUALS REGISTERED AS TEACHERS ON THE SERVICE: FOR TERMS RELATING TO YOUR SUBMISSION OF TEACHING CONTENT, INCLUDING WITHOUT LIMITATION, APPROVED VIDEOS, INSTRUCTIONAL INFORMATION, MENTORING INFORMATION, AND WORKSHOPS (COLLECTIVELY, ALONG WITH OTHER MATERIALS AND INFORMATION MADE AVAILABLE ON THE SERVICE, THE “CONTENT”),
PLEASE REFER TO THE TERMS FOR TEACHERS BELOW.
FOR USERS OF THE SERVICE: When you submit any unsolicited ideas, feedback, opinions, techniques, images, sounds, videos, or other content to us through or relating to the Service (“Submissions”), you grant us a non-exclusive, worldwide, perpetual, transferable, sublicensable and cost-free right and license to use, reproduce, modify, distribute, create derivative works from, publicly perform and display, and otherwise exploit your Submissions in connection with the operation or promotion of the Services. You further irrevocably grant us the right, but not the obligation, to use your name in connection with your Submissions. You also agree to waive any right of approval for our use of the rights granted herein and agree to waive any moral rights that you may have in any Submissions. To the extent not waivable, you irrevocably agree not to exercise such rights in a manner that interferes with any exercise of the granted rights.
4.1.2 You understand that you will not receive any fees or remuneration for any of the rights granted in this Section. You waive any and all rights and claims in connection with our consideration, use, or development of any materials similar or identical to your Submission now or in the future.
4.1.3 You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions to grant us the rights granted in this Section. You alone, though, retain whatever legally cognizable right, title, and interest that you have in your Submission and remain responsible for them. You further represent and warrant that your Submissions are accurate and not misleading, are not confidential, and are not in violation of these Terms or third-party rights.
4.1.4 All Submissions, whether publicly posted on or privately transmitted via the Services, are the sole responsibility of the user from which such Submissions originated. You agree not to upload, display, or distribute any Submissions or otherwise engage in any activity in connection with the Service, including through the 1:-on-1, posting of comments, through group and/or workplace functionalities, that:
(a) is hateful, offensive, libelous, defamatory, obscene, pornographic, lewd, abusive, erroneous, or threatening;
(b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil or criminal liability, or otherwise violate any applicable local, state, national, or foreign law or regulation;
(c) promotes illegal or harmful activities or substances;
(d) constitutes infringement of the intellectual property rights of any party;
(e) violates any contractual agreements you are party to, like confidentiality or non-disclosure agreements that you may have with an employer;
(f) creates an impression that is incorrect, misleading, or deceptive, including by impersonating others or otherwise misrepresenting your identity or affiliation with a person or entity;
(g) is for the purpose of soliciting other users to join commercial organizations or groups other than groups established pursuant to the Services; and
(h) reveals other people's private or personal information without their express authorization and permission.
4.1.5 In addition to these Terms, you agree to abide by our Community Guidelines (mentioned later in this document) and the following requirements when engaging with Live, any livestream features on the platform, and any 1:1, group, and/or workplace functionalities:
(i) Be respectful of our community of teachers, users, and guests in both your public and private interactions on the platform;
(j) Do not post any content that is insensitive to or inappropriate for the community, including any content that depicts or promotes self-harm, eating disorders, or targets victims or survivors of the same;
(k) Help support a positive community by reporting violations of our Terms or Community Guidelines.
4.1.6 Although we are not obligated to monitor access to, or use of, the Services or Content or to review or edit any Submissions, we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements. We may, in our sole discretion, terminate the accounts of any users whose Submissions are, in our sole judgment, not in compliance with these Terms. We may remove or disable access to any Submissions at any time, without notice, and for any reason, including (but not limited to) if we, at our sole discretion, consider any Submissions to be objectionable or in violation of these Terms.
4.1.7 We have the right to investigate violations of these Terms or conduct that affects the Services. We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law. We may preserve and disclose such Submissions if required to do so by law or judicial or governmental mandate or as reasonably determined useful by us to protect the rights, property or safety of Insight Timer, users and/or the public.
5. Aumhum’s Rights to Content You Post
You retain ownership of the content you post to our platform, including your courses. We’re allowed to share your content with anyone through any media, including promoting it via advertising on other websites.
The content you post as a student or instructor (including courses) remains yours. By posting courses and other content, you allow Aumhum to reuse and share it but you do not lose any ownership rights you may have over your content. If you are an instructor, be sure to understand the course licensing terms that are detailed in the Instructor Agreement.
When you post comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Aumhum to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit. In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Aumhum for the syndication, broadcast, distribution, or publication of content on other media. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content with no compensation paid to you.
6. Using Aumhum at Your Own Risk
Anyone can use Aumhum to create and publish courses and instructors and we enable instructors and students to interact for teaching and learning including live sessions, pre-recorded audio files, to use the self-practice timer, submit your meditation practice data with the teachers/instructors for feedback, to record HRM, make bookings for in-person sessions, etc. Like other platforms where people can post content and interact, some things can go wrong, and you use Aumhum at your own risk. Aumhum is not and shall not be liable or responsible for the content of the courses or interaction that takes place between the teachers/instructors and students.
Aumhum enables anyone anywhere to create and share meditation, yoga and mindfulness, well-being and other courses. Our platform model means we do not review or edit the courses for legal issues, and we are not in a position to determine the legality or veracity or correctness of course content. We do not exercise any editorial control over the courses that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy or truthfulness of the courses. If you enroll for a course, you rely on any information provided by an instructor at your own risk.
By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. Aumhum has no responsibility to keep such content from you and no liability for your access or enrollment in any course to the extent permissible under applicable law. This also applies to any courses relating to health, wellness and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of courses, and by enrolling in such courses, you choose to assume those risks voluntarily, including the risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during and after your enrollment in a course.
When you interact directly with a student or an instructor, you must be careful about the types of personal information that you share. We do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.
We do not employ instructors nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students.
When you use our Services, you may find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.
You agree and acknowledge that there may be risks associated with the transfer/transmission of data using the platform and Aumhum takes no responsibility and shall not be liable for any loss of your data during the course of using the Aumhum platform.
7. Aumhum’s Rights
We own the Aumhum platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can’t tamper with those or use them without authorization.
All right, title and interest in and to the Aumhum platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by instructors and students) are and will remain the exclusive property of Aumhum and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of the applicable jurisdiction. Nothing gives you a right to use the Aumhum name or any of the Aumhum trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Aumhum or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
You may not do any of the following while accessing or using the Aumhum platform and Services:
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access, tamper with or use non-public areas of the platform, Aumhum’s computer systems, or the technical delivery systems of Aumhum’s service providers.
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disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
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copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Aumhum platform or Services.
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access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
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in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Aumhum); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.
8. Miscellaneous Legal Terms
These Terms are like any other contract, and they have boring but important legal terms that protect us from the countless things that could happen and that clarifies the legal relationship between us and you.
8.1 Binding Agreement
You agree that by registering, accessing or using our Services, you are agreeing to enter into a legally binding contract with Aumhum. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.
If you are an instructor accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.
Any version of these Terms in a language other than English may be provided for convenience and you understand and agree that the English language will control if there is any conflict.
These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are an instructor, the Instructor Agreement and the Pricing and Promotions Policy).
If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.
Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.
The following sections shall survive the expiration or termination of these Terms: Sections 2 (Course Enrollment and Limited Access), 5 (Aumhum’s Rights to Content You Post), 6 (Using Aumhum at Your Own Risk), 7 (Aumhum’s Rights), 8 (Miscellaneous Legal Terms), and 9 (Dispute Resolution).
8.2 Disclaimers
It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our instructors is making misleading statements in their course. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work outright. In legal, more complete language, the Services, and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from the use of the Services. Your use of the Services (including any content) is entirely at your own risk. Some jurisdictions don’t allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Aumhum or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.
We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.
8.3 Limitation of Liability
There are risks inherent in using our Services, for example, if you enroll in a health and wellness course like yoga, and you injure yourself. You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. To the extent permitted by law, the foregoing applies to all damages of any kind and we (and our affiliates, group companies, suppliers, partners, and agents) will not be liable for any direct, indirect, compensatory incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise and even if we’ve been advised of the possibility of damages in advance.
In any case, our liability (including the liability of our group companies, suppliers, partners, and agents, if any) to you or any third parties under any circumstance is limited to the greater of one hundred dollars ($100) or the amount you have paid us in respect of the relevant course or service used in relation to which you have raised the claim. Some jurisdictions don’t allow the exclusion or limitation of liability for consequential or incidental damages, so some of the above may not apply to you.
8.4 Indemnification
If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Aumhum, our affiliates, group companies, and their officers, directors, suppliers, partners, and agents from and against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.
8.5 Governing Law and Jurisdiction
These Terms are governed by the laws of India without reference to its choice or conflicts of law principles. Where the “Dispute Resolution” section below does not apply, you and we consent to the exclusive jurisdiction of the courts of India.
8.6 Legal Actions and Notices
No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) year after the cause of action has accrued.
Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to namaste@aumhum.com).
8.7 Relationship Between Us
You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.
8.8 No Assignment
You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.
9. Dispute Resolution
If there’s a dispute, our Support Team is happy to help resolve the issue. If that doesn’t work, any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of India.
10. Updating These Terms
From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Aumhum reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.
Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.
11. How to Contact Us
The best way to get in touch with us is to contact our Support Team at namaste@aumhum.com. We’d love to hear your questions, concerns, and feedback about our Services. In case you are a student availing the Services and have any issues with the course you have enrolled, you are kindly requested to reach out to the support team within 15 calendar days for redressal of your issues
Thanks for teaching and learning with us.
AUMHUM's community guidelines
At AUMHUM we go above and beyond to ensure you enjoy a safe, comfortable and inspiring experience with us – one in which you’re free and encouraged to express your true self.
Our diverse community is at our core, and we welcome every member without judgement, respecting authenticity at all times. That’s why we’ll never allow hate speech or discrimination of any kind, be it: racial, sexual, ageist, religious, political, or ethnic.
We champion connection, and believe we all play our part in making sure our community is as safe and positive as it could possibly be. That’s why we ask all our members to respect these simple guidelines to ensure the best experience on AUMHUM.
IDENTITY
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We ask users to please provide genuine profile information and not impersonate someone else.
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Please also do not upload an avatar that contains nudity, depict violence, phobia-triggering (like snakes, spiders, or small circles placed close to each other) or any symbols/image that may be offensive to other members of the community.
POSTING
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Do not promote a commercial enterprise or business.
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Do not spam (unsolicited private promotional messages are considered spam).
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Do not post copyrighted material.
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Do not post private messages from other users without permission.
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Do not cross-post the same message into more than one Group.
KEEPING OUR COMMUNITY SAFE
We’re all in it together to keep our community a safe place to be. If you see another member violating our community guidelines, you can do the following:
For Comments and Users
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Report comments by tapping the three dots next to a comment.
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Report users by tapping on the three dots on the right-hand corner.
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Report teachers by tapping on the teacher’s avatar to bring up their profile page, then tap on the flag icon in the top right-hand corner of a comment by that user.
Blocking Specific Users
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Block or report users by going their comments and tapping the three dots.
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Contact us directly at namaste@aumhum.com.
REPORTED USERS
We take your security very seriously, and our team reviews every single report. Members who are found to have breached or infringed our community guidelines may be:
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Temporarily banned from posting.
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Removed from a group.
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In extreme cases, permanently banned from AUMHUM
Comments, Groups and Forums
Some Groups may choose to have specific guidelines seperate to AUMHUM's community guidelines which are to be adhered to. These can be found when joining the Group or in the "About" section of the Group.
Please note the Admin or Moderator of private Groups may remove posts or users from their curated Groups should these guidelines be broken.
Thank you for adhering to these guidelines, and for being part of our global community. We hope you enjoy your experience with us.